Our client is one of the world leader specialized in insurance and asset management groups (more than 70 million clients in 50 countries). This world-renowned group has chosen Salesforce technologies for its Salesforce Marketing and Distribution solutions.

Several challenges were faced by our client :

• Urgent need to adhere to Salesforce standards due to significant technical debt
• Massive users roll – out with tight schedule (weekly)
• Adaptation of the plateforme according to the business & diversity of user profiles
• Ambitious program which simultaneously tackles bringing new features, reducing technical debts and application maintenance services

Since 2020, we have been working on different types of projects and missions. Spoon Consulting has assisted our client with expertise by contributing in the choice of architecture to build a robust and lasting plateform.

On the project, we have replateformed the Solution to adhere to Salesforce standards by using an agile approach and implementation of functionalities. We have also been cautious to integrate the needs of Business & profiles diversity in order to guide structuring decisions as soon as possible all along the project.

Alongside the design and implementation phase, we are supporting our client for proper use and maintenance and evolution requests